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FREQUENTLY ASKED QUESTIONS

What is Big Night Chicago New Year's Eve?

Big Night Chicago has been part of the Big Night© America New Year's Eve Series for 4 years -
The largest New Year's Eve series in the country. Big Night Chicago is an all-inclusive New Year's Eve affair that combines top production values, including multiple, themed party areas; where drinks, food and entertainment are all included! 

​​This event looks exciting! How do I receive more information and updates?

We agree! Join our email list and you will be the first to receive updates about ticket sales, event info, and special announcements. Click here to join our list

What is the typical makeup of attendees?

The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is of course welcome. People travel from around the country for this event, so the event has a nice diversity to it. There is typically a 50/50 split of singles and couples, as well as a pretty even split of women and men. There are distinct party areas and a variety of entertainment, so there is always something for everyone.

What is the layout of the event and seating arrangements?

This is more of a reception-style event for the Main Event tickets - encompassing AON Grand  Ballroom at Navy Pier  with extremely limited seating for the Main Event tickets to maximize event space and comfortable crowd flow. However, there are more open seating areas available in the VIP sections for the vast majority of the VIP ticket holders. If seating is of concern, VIP is the way to go. The ultimate party experience comes with the Velvet Rope Balcony ticket, which allows amazing views of the event itself, the AON rooftop and midnight fireworks display.

I purchased 2 tickets for tonight's event. Can I pick up both tickets in my name early or does each attendee have to be present at check-in?

Each person must be present at  check-in. Since this event is 21 and over every person must have their ID checked.

May I transfer or upgrade my ticket to another person?

The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. For step-by-step instructions, go to: https://cutt.ly/transfertkt

 

What is the refund policy?

The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. For step-by-step instructions, go to: https://cutt.ly/transfertkt

 

Is there a coat check at this event?

Yes.

 

What is the dress code?

There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns. 

 

What must I bring to the event?

Your scannable Big Night Chicago ticket. Also, this is an adult-only event (over 21), and all attendees are required to bring an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket.  You may NOT check-in someone else for this event.

What is the age minimum for this event?

The event is for adults only (over 21). All attendees are required to bring is an up-to-date, Government-issued photo ID with date of birth. VERY IMPORTANT: You must be present with your ID and ticket. You may not check-in someone else for this event.

What time do I get to enter into the event?

The event starts at 9pm. Early check-in begins at 6pm. You will need your ID and ticket to receive your wristband for the evening. This will greatly speed up your entry once the event begins.

Please note access to the rooftop.

Due to the historical nature of the Aon Grand Ballroom building, the rooftop does not have wheelchair access. We are sorry for the inconvenience. 

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