FREQUENTLY ASKED QUESTIONS
What is Big Night Chicago New Year's Eve?
Big Night Chicago has been part of the Big Night© America New Year's Eve Series for 4 years - The largest New Year's Eve series in the country. Big Night Chicago is an all-inclusive New Year's Eve affair that combines top production values, including multiple, themed party areas; where drinks, food and entertainment are all included!
This event looks exciting! How do I receive more information and updates?
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What is the typical makeup of attendees?
The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is of course welcome. People travel from around the country for this event, so the event has a nice diversity to it. There is typically a 50/50 split of singles and couples, as well as a pretty even split of women and men. There are distinct party areas and a variety of entertainment, so there is always something for everyone.
What is the layout of the event and seating arrangements?
This is more of a reception-style event for the Main Event tickets - encompassing Revel Motor Row's ballroom complex w/ extremely limited seating for the Main Event tickets to maximize event space and comfortable crowd flow. However, there are more open seating areas available in the VIP sections for the vast majority of the VIPs. If seating is of concern, VIP is the way to go.
I purchased 2 tickets for tonight's event. Can I pick up both tickets in my name early or does each attendee have to be present at check-in?
Each person must be present at check-in. Since this event is 21 and over every person must have their ID checked.
May I transfer or upgrade my ticket to another person?
The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. If you would like to transfer your ticket(s) to someone else, or change the name on your ticket(s).
What is the refund policy?
Tickets are non-refundable, but are transferable (or you can change the name on a ticket) by logging into your ticketing account.
Is there a coat check at this event?
What is the dress code?
There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns.
What must I bring to the event?
Your scannable Big Night Chicago ticket. Also, this is an adult-only event (over 21), and all attendees are required to bring an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket. You may NOT check-in someone else for this event.
What is the age minimum for this event?
The event is for adults only (over 21). All attendees are required to bring is an up-to-date, Government-issued photo ID with date of birth.
VERY IMPORTANT: You must be present with your ID and ticket. You may not check-in someone else for this event.
What time do I get to enter into the event?
Entry times depend on your ticket type: You may get your credentials starting at 2 PM the day of the event and entry times are as follows:
Main Event (No Food): 9 PM
VIP: 9 PM
Velvet Rope: 8 PM